Terms and Conditions
Introduction
Kitech Performance aims to provide our customers with the best possible range of products, help and advice and value for money.
As a company we have a strong belief that exceptional customer service is a key factor in determining customer loyalty. Kitech Performance has been created in response to customer demand.
Our aim is to provide a high level of expertise, product knowledge and customer service to the customers.
Contact Details
Kitech Performance Limited
Unit K Henfaes Lane Welshpool Powys SY21 7BE United Kingdom Tel: 08707 606 258 E-Mail: kitech@kitechperformance.com

Terms and Conditions
The Terms and Conditions listed below apply to the sale and purchase of goods between you and Kitech Ltd. These Terms and Conditions do not affect your statutory rights as a consumer.
By ordering any product from Kitech Performance you are accepting these Terms and Conditions. These Terms and Conditions can be changed without any prior notification and it remains the responsibility of the customer to be familiar with them prior to placing an order.

1. Orders and Pricing
All orders are subject to our approval and product availability. Kitech Performance's acceptance of an order begins when the goods are despatched, and you will be charged at this time. The prices of products are correct at the time of publication on our website. We reserve the right to change prices on our website without prior notification. We will always try to ensure that all prices on our website are accurate. Occasionally, errors may occur. If there has been an error in the price of goods that you have ordered we will inform you as soon as possible. On these occasions, you can choose to either cancel your order or reorder it at the correct price. If we are unable to contact you about an incorrect price we will cancel your order. Any payments which have already been made will be refunded. All goods advertised on this site are simply an invitation to the customer to either make further enquiries to us or to make an offer to purchase goods from us. Acceptance of offers to purchase goods only takes place when the relevant goods orders are despatched by Kitech Ltd and not before.

2. Order Acknowledgement
When you have submitted an order you will be sent an e-mail confirming your order. It will confirm our contact details, the products requested, the final cost (including VAT and delivery expenses), delivery and invoice details, the existence of your statutory right of cancellation (also see Condition 10 below) and details on after-sales services and guarantees. If for whatever reason your order has been unsuccessful the e-mail will inform you of this and if possible offer an explanation.

3. Stock Availability
At Kitech Performance we will do our utmost to ensure that we have stock of all products in our online store. It is not our policy to advertise stock we do not hold. It is possible however that we will on occasion be unable to fulfil your order immediately. If this is the case we will inform you immediately with details of any delays or issues there may be. Under no circumstances will Kitech Performance charge you until the order is ready for despatch.

4. Responsibilities of the Customer
It is the responsibility of the customer to ensure that all information given on your order form is complete and accurate. Where information given by the customer is incomplete, misleading or incorrect the customer will be liable for any costs involved in resolving the matter.  
5. Payment Checks & Charges
All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuing institution refuses to authorise payment to us we will not despatch the goods and will not be liable for any delay or non delivery of orders. The prices of all goods advertised for sale on our website are inclusive of VAT. Please refer to our Delivery Schedule for details of our delivery charges. In some cases we may also make charges as part of our returns policy. Please refer to our Returns Policy for more details.

6. Deliveries
Deliveries will be made at our risk by a carrier nominated by us. Please refer to our Deliveries Schedule for details of our delivery times. If we cannot deliver the goods to you within the timescales stated then we shall endeavour to contact you as soon as possible with an update and if you are not satisfied then we shall offer you a full refund. Please note that dates quoted for delivery of goods are estimates. Kitech Performance will not accept any responsibility for any failure to deliver goods or delay, damage or defect caused in doing so if the circumstances were beyond our reasonable control.

7. Risk & Title
Ownership of goods will not pass to the customer until we have received in full (in cash or cleared funds) all sums due us in respect of the goods. Until ownership of the goods has passed to the customer, the customer must (i) hold the goods on a fiduciary basis as our trustee, (ii) store the goods (at no cost to us) and (iii) maintain the goods in satisfactory condition.

8. Kitech Performance Returns Policy, Faulty Goods and Complaints
If you wish to return any product bought from Kitech Performance (whether faulty or otherwise) you should refer to our Returns Policy. To make a complaint you can write to us at: Kitech Performance Limited Unit K Henfaes Lane Welshpool Powys SY21 7BE United Kingdom Tel: 08707 606 258 Fax: 08707 606 259   Or you can contact us by e-mail at returns@kitechperformance.com

9. Statutory Rights Your statutory rights as a consumer in the United Kingdom will not be affected by these Terms and Conditions. Please note that as a consumer you have the statutory right within the United Kingdom to cancel your order and return any goods ordered in exchange for a refund. This statutory right of cancellation starts on the date that you submit your order and expires within seven working days beginning on the day after the day on which you receive the goods. This includes our obligation to refund you within 30 days if you cancel your order. For more details click here: Statutory Right to Cancel .

10. Security Guarantee Kitech Performance takes the security of its customers very seriously and for that reason uses advanced internet security systems to manage our customerís details. We also use systems which encrypt your name, address and card details into code before transmitting them over the internet. In the unlikely event that your data should be intercepted it will be encrypted. Please see our Privacy Policy for further details.

11. Safety Warning & Disclaimer Kitech Performance recommend that you hire a knowledgeable trained mechanic to install all functional parts and accessories, especially parts such as: all brake parts, wheels, chains, sprockets, seats, gas tanks, carburettors, air cleaners, fenders, handlebars, shocks, lowering kits, front forks, swingarm, and all other parts not listed above that could effect the safety of the motorcycle. Nothing however in these Terms and Conditions shall exclude Kitech Performance Ltd. ís liability for death or personal injury arising out of the negligence of Kitech Performance Ltd, its directors, employees or agents or any liability which cannot be excluded or limited by law.

12. General Terms If any of these Terms and Conditions are held to be unenforceable or invalid, the validity of the remaining Terms and Conditions will remain unaffected. No waiver of any right or breach by Kitech Ltd under these Terms and Conditions shall be effective unless in writing and signed by an authorised person of Kitech Ltd. Any such waiver shall not be construed as a waiver of any other right or breach. The Customer shall not assign the terms of the contract to purchase goods from Kitech Performance Ltd (as constituted by these Terms and Conditions as accepted by you) (the ìContractî) without the prior consent of Kitech Performance Ltd. Kitech Performance Ltd shall be entitled to assign and sub-contract the terms of this Contract without the consent of its customers.